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Yes we do, it is located in the gift shop.
Please contact the gift shop attendant to inquire if your item was turned in to the gift shop.
Include complete contact information and description of item in case your item is found.
Show All Answers
We are open daily from 9am- 5pm
Gift shop hours are 9am- 4:30pm
Last admission is at 4:30 through the gift shop
Only days we are closed are Christmas Day and New Year's Day
For current Zoo hours click here
Adults (Ages 13- 59) $4
Children (Ages 5- 12) $2.50
Toddler's under 4 years old come in for FREE
Seniors (Age 60+) $2.50
Active or retired Military $2.50
(Must show ID, No Dependents for this discount)
Please note: All children under 16 years of age must be accompanied by an adult at all times
Only same day re-entry is allowed through gift shop.
Please click here for Zoo admission prices.
Items not permitted include, but are not limited to, the following:
Animals / Pets
Weapons (e.g. guns, knifes, razor blades, box cutters)
Alcohol, marijuana (including marijuana-enriched products), and any illegal substances
Bicycles, scooters, roller skates/blades, roller shoes, hoverboards skateboards and riding toys
Remote control toys
Disruptive items (e.g. laser pointers, silly string, party poppers, fireworks, stink bombs, air horns, tools, musical instruments, megaphones, noise makers, toys that make loud noises)
Drones or flying toys
Restraining devices (e.g., handcuffs, zip ties) or any suspicious items (duck tape, wire)
Glass bottles or containers
Masks, costumes and other items deemed by Zoo management
Shirt and shoes are required. No offensive or profane clothing.
Fires and Grills
All bags are allowed within reason, including backpacks.
This information is subject to change without notice.
Visitors must remain on pathways. Any fencing, rails, rocks and other barriers between you and the animals are there to protect both you and the animals from harm. DO NOT lift children over safety rails, play on rocks, rest them on railings or stick fingers or arms through fences.
Do not enter nonpublic areas.
Adults must remain with their children at all times.
To provide a healthy, safe environment for visitors, staff and animals, the zoo prohibits smoking of any type, including vaping and e-cigarettes. Guests who wish to smoke may leave the zoo grounds to do so.
The Alameda park is considered a quarantine facility in order to protect the health of the animal collection.
Only animals allowed inside the Zoo are certified service animals that are permitted under the Americans With Disabilities Act (ADA).
Animals that provide emotional support and companion animals are NOT service animals and may not enter the facility.
Please do not leave your pet in your vehicle.
Our animals are on special diets and food outside those diets can harm the animals.
The Zoo does offer coin feeders with duck food, which is to be fed only to ducks at our duck pond for $.25 (quarters only).
Please show respect for the Zoo’s inhabitants by refraining from banging on windows, throwing objects including food into exhibits, harassing, chasing or teasing the animals.
Any balls, Frisbees, jump ropes or any throwing/kicking toys are to be kept out of animal areas.
The plants/vegetation throughout the zoo is there for everyone to enjoy, please refrain from destroying by pulling off leaves, flowers and branches.
DRONES/ CAMERA EQUIPMENT
Drones are not allowed on zoo grounds at any time.
Selfie sticks are allowed, but guests CANNOT cross any barriers
Yes, guests are welcome to bring their own food!
For the safety of park guests and wildlife in our care; no glass containers or alcohol are allowed on grounds
Please keep in mind, we do not have any facilities available for food storage.
We do not offer dining options, only small concession items.
We do allow guests to exit and re-enter the Zoo should they choose to go dine off site.
If you intend to leave the Zoo and return within the same day, you must re enter the Zoo before last entry at 4:30 pm
(All rentals are "Frist come, First serve")
Yes, please visit our birthday packages for more information for birthday parties.
Many of our animals are early risers and may be a bit more active in the morning depending on weather conditions, but there is no way to predict when animals will be more visible.
All of our animals have the choice to meet you when they are ready.
Wildlife may be taken off public view for a variety of reasons such as environmental conditions, health issues, and behavioral concerns.
Many habitats are designed for animals to have the option to remove themselves from visitor view at any time.
Refunds or exchanges are not possible in cases of inclement weather or exhibit closure.
Guests are more than welcomed to call ahead of time to check for any changes or closures.
The Zoo does offer coin feeders with duck food, which is to be fed only to ducks at our duck pond for $0.25 (quarters only).
Call (575) 439-4290
For press or media please ask to speak to zoo manager for more information.
We are unable to accommodate such requests at the time as this could take our animal care team away from their primary responsibilities to the animals in their care.
Follow us on social media!
Events are posted through our Facebook and Instagram pages.
Events are also located in our events tab on a calendar on our website.
Regular admission prices applies to all events unless otherwise stated.